Educate India
Your Voice for Quality, Accessible, and Digital Education
Shipping & Delivery Policy
Effective Date: 01 June, 2025
1. Delivery Methods
We offer two types of product deliveries:
- Digital Delivery: Most of our content, including assignments and notes, is delivered electronically via email or instant download upon successful payment.
- Physical Delivery: Printed assignments or resources may be shipped via a trusted courier or India Post if opted for by the customer during checkout.
2. Digital Product Delivery
- Digital products are typically delivered instantly or within 1–3 hours to your registered email ID.
- Ensure your email address is valid and accessible.
- If you do not receive your file, please contact support@educateindia.in within 24 hours.
3. Physical Product Shipping
- Physical shipments (if selected) are dispatched within 2–3 business days after order confirmation.
- Delivery timelines depend on location and courier service, generally ranging from 5 to 10 working days within India.
- We are not liable for delays caused by weather, strikes, lockdowns, or logistical restrictions.
4. Shipping Charges
- Shipping charges (if any) are clearly mentioned during checkout.
- Digital downloads are typically free of shipping charges.
5. Order Tracking
For physical deliveries, tracking details (if applicable) will be shared via email or SMS once the product is dispatched.
6. Incorrect or Incomplete Address
Customers are responsible for providing the correct delivery address. We are not responsible for non-delivery due to incorrect or incomplete addresses. Re-delivery charges may apply.
7. International Shipping
We currently do not ship physical products outside India. Digital products, however, can be accessed globally.
8. Contact & Support
For shipping or delivery-related queries, contact us at:
- Email: support@educateindia.in
- Business Hours: Monday to Friday, 10:00 AM – 5:00 PM IST